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        Repairs and maintenance

        Boost your business’s reliability – we’ll make sure your cleaning machines run flawlessly!

        As well as selling equipment, we also offer professional maintenance and repair services. Regular maintenance extends the machine’s service life, ensures reliability and reduces unexpected downtime.

        Our maintenance packages are designed to offer businesses flexible and cost-effective solutions tailored to their needs.

        Maintenance packages

        MAINTENANCE SERVICE STANDARD package PLUS package
        Machine inspection and check-up. Manufacturer-specified maintenance work, including replacement of wear parts 4 times a year 4 times a year
        The maintenance programme includes a maintenance and repair history based on the machine’s serial number YES YES
        The maintenance schedule is monitored by AREN YES YES
        Technician call-out and maintenance work YES YES
        A replacement machine provided free of charge during repairs, if required YES YES
        Discount on consumables (suction pads, brushes, belts, etc.) 20% 100%
        Discount on spare parts (batteries, chargers, electronic components, etc.) 20% 25
        Subject to the conclusion of a maintenance contract YES YES
        Duration of the maintenance contract 2 years 2 years
        Monthly fee 50 EUR/month 99 EUR/month

        Why choose our maintenance packages?

        • Professional technicians and a rapid response.

        • Regular maintenance keeps your equipment in good working order and reduces repair costs.

        • In the event of a cleaning machine breakdown, we can provide a replacement machine if necessary.

        • A transparent maintenance history and a personalised schedule.

        Technicians’ price list

        SERVICE Price
        Technician call-out fee 45EUR
        Hourly rate 45 EUR/h
        A transport charge applies outside Tallinn and Tartu 45EUR/h

        * Prices do not include VAT

         

        We also carry out the following repair and maintenance work on kitchen appliances:

        • Dishwasher inspection and consultation for business customers (provided Aren dishwasher detergents and rinse aids are used)
        • Installation of dishwasher pumps including detergent:
          • We install these free of charge and provide them on a zero-cost hire basis in accordance with the contract signed with the customer (minimum 1 year), under which AREN dishwashing detergents and rinse aids are used
          • In other cases, the service and equipment are subject to a charge.
        • Installation of bacterial pumps together with the solution (contractual).

        *NB! Replacement of chemical canisters is not included in the service price. This is carried out in accordance with the call-out fee or maintenance package.

         

        Get in touch with us – we’ll find the most suitable maintenance solution for your business!

        Call our helpline on (+372) 53 448 344 or email us at hooldus@aren.ee.